Telephone Answering Services

If you're looking for the quality telephone answering service and PA office support services, then see how CRC Essex can help you build your business. Your Personal Assistant will answer phone calls on your behalf, give out information as per your requirements, take and relay messages to you or colleagues by email, sms or fax instantly or even patch calls anywhere in the world

When you use our telephone answering service we know how imperative it is to answer your calls straightaway as our PA receptionists are the first port of call for your company. All telehone answering receptionists are highly skilled and trained to handle calls on behalf of your organisation

Mailbox forwarding address at one of locations

A PA can do more than just answer your calls – they act as the front line and are integrated with your business.  They can provide:

•  Customer service support – directing enquiries to your website, walking people through your products and services, providing general information on your company

•  Order processing – via your website, or capturing information into your internal systems, spreadsheets, databases, capturing timesheet information for contractors

•  Administration – creation of Microsoft Word documents, PowerPoint presentations, copy typing, raising and chasing invoices, conference and event management

•  Pro-active outbound sales – contacting past prospects, capturing pre-qualification sales information, securing sales appointments

•  Diary management – ensuring you are where you need to be, when you need to be there – Your partner PA's put all information into a central online diary which synchronises seamlessly with your Outlook, Lotus Notes, Blackberry and mobile device

The virtual office service for businesses is the smart way by reducing your overheads, increasing customer service and paying only for the services you need.